{"id":987517677,"date":"2026-02-26T11:51:21","date_gmt":"2026-02-26T11:51:21","guid":{"rendered":"https:\/\/kubako.com\/?page_id=987517677"},"modified":"2026-02-26T11:51:35","modified_gmt":"2026-02-26T11:51:35","slug":"usloviya-i-politika-za-poveritelnost","status":"publish","type":"page","link":"https:\/\/kubako.com\/en\/usloviya-i-politika-za-poveritelnost\/","title":{"rendered":"GENERAL TERMS AND CONDITIONS OF USE AND PRIVACY POLICY"},"content":{"rendered":"<div class=\"et_d4_element et_pb_section et_pb_section_0  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_0  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_0  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><div class=\"heading\">\n  <h1>\n    GENERAL TERMS AND CONDITIONS OF USE AND PRIVACY POLICY\n  <\/h1>\n<\/div>\n\n  Last updated: 25.02.2026\n<\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_0  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><b>I. COMPANY DETAILS<\/b><\/h2>\n<p>The \"Kubako\" online store is operated by:<\/p>\n<p>KUBAKO OOD<\/p>\n<p>Unified Identification Code (UIC): 103673693<\/p>\n<p>VAT No.: BG103673693<\/p>\n<p>Registered Office and Business Address:<\/p>\n<p>Varna (9002), Primorski District, 27 Bratya Buxton St., 3rd floor, Apt. 8<\/p>\n<p>Contact Email: kubako@abv.bg<\/p>\n<h2><b>II. GENERAL PROVISIONS<\/b><\/h2>\n<p>These General Terms and Conditions govern the rules for using the website and the terms for the purchase and sale of the goods offered.<\/p>\n<p>By using the website and\/or placing an order, it is deemed that these terms have been read and accepted.<\/p>\n<h2><b>III. PRODUCT INFORMATION<\/b><\/h2>\n<p>The main characteristics of each product are described on the respective product page.<\/p>\n<p>Minor variations in color or appearance may occur due to the technical specifications of the devices used.<\/p>\n<h2><b>IV. PRICES<\/b><\/h2>\n<p>All listed prices are final and include applicable VAT, unless explicitly stated otherwise.<\/p>\n<p>Delivery costs are not included in the product price, unless explicitly stated otherwise.<\/p>\n<p>The price valid at the time of order confirmation shall apply.<\/p>\n<h2><b>V. PLACING AN ORDER AND CONCLUSION OF A CONTRACT<\/b><\/h2>\n<p>Orders are placed via the electronic form on the website.<\/p>\n<p>Once an order is submitted, a confirmation is sent to the provided email address, or contact is made via telephone.<\/p>\n<p>A distance sales contract is considered concluded at the moment the order is confirmed.<\/p>\n<p>The right to refuse fulfillment of an order is reserved in the following cases:<\/p>\n<ul>\n<li>incorrectly provided information;<\/li>\n<li>lack of stock (unavailability);<\/li>\n<li>suspicion of misuse or fraud.<\/li>\n<\/ul>\n<h2><b>VI. DELIVERY<\/b><\/h2>\n<p>Deliveries are carried out via:<\/p>\n<ul>\n<li>Speedy<\/li>\n<li>Econt\u00a0<\/li>\n<\/ul>\n<p>The delivery time is typically 1 to 3 business days, unless otherwise specified.<\/p>\n<p>The risk of damage or loss passes to the customer upon receipt of the goods.<\/p>\n<p>Upon receipt, the shipment should be inspected; if any damage is discovered, a report must be drawn up together with the courier.<\/p>\n<h2><b>VII. PAYMENT<\/b><\/h2>\n<p>Online payments are not accepted through the website.<\/p>\n<p>Payment is made upon delivery (cash on delivery), using any of the methods offered by the respective courier (cash, card, etc.).<\/p>\n<p>Bank card data is neither collected nor processed.<\/p>\n<h2><b>VIII. RIGHT OF WITHDRAWAL<\/b><\/h2>\n<p>In accordance with the Consumer Protection Act, you have the right to withdraw from the contract within 14 days of receiving the goods.<\/p>\n<p>Notice of withdrawal should be sent to: kubako@abv.bg<\/p>\n<p>Conditions:\u00a0<\/p>\n<ul>\n<li>The product must be in its original commercial condition.<\/li>\n<li>It must not have been used.<\/li>\n<li>It must be in its original packaging.<\/li>\n<\/ul>\n<p>The amount paid will be refunded within 14 days of receipt of the returned goods.<\/p>\n<h2><b>IX. CLAIMS<\/b><\/h2>\n<p>A claim may be filed in the event that the goods do not conform to the sales contract.<\/p>\n<p>Claims are accepted at:<\/p>\n<p>kubako@abv.bg<\/p>\n<p>It is necessary to provide the order number and a description of the issue.<\/p>\n<h1><b>X. PRIVACY POLICY<\/b><\/h1>\n<h2><b>1. Personal Data Controller<\/b><\/h2>\n<p>The personal data controller is KUBAKO OOD, UIC 103673693.<\/p>\n<p>Contact: kubako@abv.bg<\/p>\n<h2><b>2. Data Processed<\/b><\/h2>\n<p>During the ordering process, the following may be processed:<\/p>\n<ul>\n<li>names;<\/li>\n<li>phone number;<\/li>\n<li>email;<\/li>\n<li>delivery address;<\/li>\n<li>order details;<\/li>\n<li>technical information (IP address and security logs).<\/li>\n<\/ul>\n<p>Bank card data is not processed.<\/p>\n<h2><b>3. Purposes of Processing<\/b><\/h2>\n<ul>\n<li>execution of a sales contract;<\/li>\n<li>arranging delivery;<\/li>\n<li>accounting and tax reporting;<\/li>\n<li>protection of legitimate interests in the event of disputes.<\/li>\n<\/ul>\n<p>No advertising or marketing communications are sent.<\/p>\n<h2><b>4. Disclosure of Data<\/b><\/h2>\n<p>Personal data may be disclosed to:<\/p>\n<ul>\n<li>Speedy;<\/li>\n<li>Econt;<\/li>\n<li>accounting service providers;<\/li>\n<li>competent authorities, where there is a legal basis.<\/li>\n<\/ul>\n<p>Data is not sold and is not used for marketing purposes.<\/p>\n<h2><b>5. Retention Period<\/b><\/h2>\n<p>Data is retained:<\/p>\n<ul>\n<li>in accordance with accounting legislation \u2013 for up to 10 years;<\/li>\n<li>for a period necessary to protect legal interests.<\/li>\n<\/ul>\n<h2><b>6. Rights<\/b><\/h2>\n<p>You have the right to access, correct, delete, or restrict the processing of your data, to object, and to lodge a complaint with the Commission for Personal Data Protection.<\/p>\n<p>Requests: kubako@abv.bg<\/p>\n<h2><b>XI. FINAL PROVISIONS<\/b><\/h2>\n<p>These General Terms and Conditions may be updated at any time. The current version is published on the website.<\/p>\n<p>The provisions of the applicable legislation of the Republic of Bulgaria shall apply.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-987517677","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u041e\u0411\u0429\u0418 \u0423\u0421\u041b\u041e\u0412\u0418\u042f \u0417\u0410 \u041f\u041e\u041b\u0417\u0412\u0410\u041d\u0415 \u0418 \u041f\u041e\u041b\u0418\u0422\u0418\u041a\u0410 \u0417\u0410 \u041f\u041e\u0412\u0415\u0420\u0418\u0422\u0415\u041b\u041d\u041e\u0421\u0422 - 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