I. COMPANY DETAILS

The "Kubako" online store is operated by:

KUBAKO OOD

Unified Identification Code (UIC): 103673693

VAT No.: BG103673693

Registered Office and Business Address:

Varna (9002), Primorski District, 27 Bratya Buxton St., 3rd floor, Apt. 8

Contact Email: kubako@abv.bg

II. GENERAL PROVISIONS

These General Terms and Conditions govern the rules for using the website and the terms for the purchase and sale of the goods offered.

By using the website and/or placing an order, it is deemed that these terms have been read and accepted.

III. PRODUCT INFORMATION

The main characteristics of each product are described on the respective product page.

Minor variations in color or appearance may occur due to the technical specifications of the devices used.

IV. PRICES

All listed prices are final and include applicable VAT, unless explicitly stated otherwise.

Delivery costs are not included in the product price, unless explicitly stated otherwise.

The price valid at the time of order confirmation shall apply.

V. PLACING AN ORDER AND CONCLUSION OF A CONTRACT

Orders are placed via the electronic form on the website.

Once an order is submitted, a confirmation is sent to the provided email address, or contact is made via telephone.

A distance sales contract is considered concluded at the moment the order is confirmed.

The right to refuse fulfillment of an order is reserved in the following cases:

• incorrectly provided information;
• lack of stock (unavailability);
• suspicion of misuse or fraud.

VI. DELIVERY

Deliveries are carried out via:

• Speedy
• Econt 

The delivery time is typically 1 to 3 business days, unless otherwise specified.

The risk of damage or loss passes to the customer upon receipt of the goods.

Upon receipt, the shipment should be inspected; if any damage is discovered, a report must be drawn up together with the courier.

VII. PAYMENT

Online payments are not accepted through the website.

Payment is made upon delivery (cash on delivery), using any of the methods offered by the respective courier (cash, card, etc.).

Bank card data is neither collected nor processed.

VIII. RIGHT OF WITHDRAWAL

In accordance with the Consumer Protection Act, you have the right to withdraw from the contract within 14 days of receiving the goods.

Notice of withdrawal should be sent to: kubako@abv.bg

Conditions: 

• The product must be in its original commercial condition.
• It must not have been used.
• It must be in its original packaging.

The amount paid will be refunded within 14 days of receipt of the returned goods.

IX. CLAIMS

A claim may be filed in the event that the goods do not conform to the sales contract.

Claims are accepted at:

kubako@abv.bg

It is necessary to provide the order number and a description of the issue.

X. PRIVACY POLICY

1. Personal Data Controller

The personal data controller is KUBAKO OOD, UIC 103673693.

Contact: kubako@abv.bg

2. Data Processed

During the ordering process, the following may be processed:

• names;
• phone number;
• email;
• delivery address;
• order details;
• technical information (IP address and security logs).

Bank card data is not processed.

3. Purposes of Processing

• execution of a sales contract;
• arranging delivery;
• accounting and tax reporting;
• protection of legitimate interests in the event of disputes.

No advertising or marketing communications are sent.

4. Disclosure of Data

Personal data may be disclosed to:

• Speedy;
• Econt;
• accounting service providers;
• competent authorities, where there is a legal basis.

Data is not sold and is not used for marketing purposes.

5. Retention Period

Data is retained:

• in accordance with accounting legislation – for up to 10 years;
• for a period necessary to protect legal interests.

6. Rights

You have the right to access, correct, delete, or restrict the processing of your data, to object, and to lodge a complaint with the Commission for Personal Data Protection.

Requests: kubako@abv.bg

XI. FINAL PROVISIONS

These General Terms and Conditions may be updated at any time. The current version is published on the website.

The provisions of the applicable legislation of the Republic of Bulgaria shall apply.